Shipping policy

Lesenté & Co.® Shipping Policy

At Lesenté & Co., we ensure your luxury fragrances and diffusers arrive safely and promptly.

Processing Time

• Please allow 2 business days for order processing.

• Orders received after 1:00 PM EST will be processed the next business day.

Shipping Time

• Delivery typically takes 5–7 business days after processing, depending on your location.

• All shipments containing a diffuser require a signature upon delivery. Please ensure someone is available to receive your package.

Shipping Costs

• Calculated based on the total weight of your order.

• All shipping fees are the responsibility of the customer.

Taxes & Duties

• Any applicable customs fees, taxes, or duties are the responsibility of the customer.

• Customs authorities require that the value of your order be stated on the package. Delays may occur at the discretion of customs agents.

Currency Conversions

• All prices are listed and charged in US Dollars (USD).

• Your bank or credit card provider determines the exact exchange rate for international transactions.

Contact Us

• Email: support@thelesente.com

• Call: 1-347-432-0002